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Latest Innovations at Baltic Media Ltd

Short insight into interview with Aigars Apsāns, Director of Baltic Media Ltd, about latest innovations.

 

  • For beginning please tell us something about your company. How many employees and branches the Baltic Media has?
 
Aigars ApsansBaltic Media Ltd operates in global markets since 1994 and is currently one of the leading suppliers in the segment of quality language services in Baltic and Scandinavian countries. Baltic Media has offices in all Baltic States – Latvia, Lithuania, Estonia and one in Scandinavia - Stockholm, Sweden. So currently there are 4 branches which are supervised and managed by using new project management system.
 
  • How long have you been looking for a management system?
 
Aigars Apsans: Buying the right PM system took as incredibly long time – approximately 5 years. Initially we tried to implement and test software called HansaWorld, but it was not developed for managing translation projects and had a lot of unnecessary features therefore we decided to break this contract. Afterwards we searched around different industry-related software and finally there were only 3 systems left which were tested, re-tested and tested again until we decided to go with XTRF. There were several reasons for choosing this among their competitors, but mainly because of their attitude and client-oriented service, branch management option and great agreement conditions. Besides that, our project managers had the final word, and they liked XTRF the best.
 
  • Baltic Media is one of the leading LSP in Baltic region, providing services for big, international companies – how does the project management system works for big, multilingual projects? How has project management changed at Baltic Media following the implementation of new system?
 
Aigars Apsans: System itself is all about removing repeatable actions. Now actually there’s no big difference between managing 3 or 12 language projects, because by using workflow templates all the work is done automatically. Our project managers just have to change the word count and everything else is done automatically with just a few clicks. Project management is now faster, invoices are timely issued, reminders are sent automatically. System helps us a lot in our everyday work.
 
 
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