Online Privacy Policy

Both Baltic Media Ltd and Baltic Media Translations AB (hereinafter referred to as Baltic Media) takes your privacy seriously and is committed to protecting it. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please take the time to review this Online Privacy Policy so that you understand our views and practices regarding your personal data and how we will treat it when you visit or use this and other online services offered by Baltic Media Ltd/Baltic Media Translations.

Read our Service Terms and Conditions here.


  • We may collect the following data about you:
  • Information provided by you by filling in forms on our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site and the resources that you access.


We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration. This is statistical data analysed for browsing actions and patterns and does not identify any individual.

For the same purposes, Baltic Media may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are small text files placed on your computer's hard drive by websites you visit. Cookies used on our website include those cookies which are strictly necessary for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.

Cookies help us to improve our site and to deliver a better and more personalised service. This gives us opportunity:

  • To analyse the use of the website.
  • To store information about your preferences, and so allow us to personalise the website for you, including targeting advertisements which may be of particular interest to you.
  • To speed up your searches.
  • To recognise you when you return to our site.
  • To ensure we maintain your confidentiality and security as you move through secure or password protected areas of our websites.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use both session cookies and persistent cookies on the website.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

  • in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector;
  • in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
  • in Google Chrome you can adjust your cookie permissions by clicking "Options", "Under the hood", Content Settings in the "Privacy" section. Click on the Cookies tab in the Content Settings.
  • in Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab and “Block cookies”.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, add items to a shopping cart, use search functions, etc.).

Deleting cookies

You can also delete cookies already stored on your computer:

  • in Internet Explorer, you must manually delete cookie files;
  • in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
  • in Google Chrome you can adjust your cookie permissions by clicking "Options", "Under the hood", Content Settings in the "Privacy" section. Click on the Cookies tab in the Content Settings.
  • in Safari you can delete cookies by clicking “Preferences”, selecting the “Privacy” tab and “Remove All Website Data”.

If you delete cookies, any websites that you were logged into or set preferences for will not recognize you. You will need to log in again and reset all of your preferences – by doing that, new cookies will be created.


Data collected from you may be transferred to, and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. Baltic Media will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password enabling you to access certain parts of our site, it is your responsibility to keep this password confidential. Please do not to share a password with anyone.


Baltic Media abides by data protection laws in personal data processing. It takes the necessary technical and organizational measures such as monitoring access rights, allowing access to personal data to authorized personnel only, use of a firewall, data pseudonymization, personnel briefing on personal data protection and careful selection of suppliers involved in the processing of personal data on behalf of the company.


We use the information collected:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service, we may contact you by email, post or telephone.

Additionally, we may use your personal data [in an anonymous form] to analyse our customer profiles and for statistical purposes. We may share this anonymised statistical information with third parties as a part of market research procedures. Baltic Media assures that it will not rent out or sell any customer lists to any other organisation.


Personal information is processed based on the following legal grounds:

  • Your free consent that you may revoke at any time;
  • Processing of information is required in order to implement a service supply agreement and/or terms and conditions of supply;
  • Processing of information is required in order to fulfil our legal obligation and/or to raise or implement legal claims or defend Baltic Media against legal claims;
  • Processing is required for purposes related to the legitimate our or third party interests including interests, fundamental rights and freedoms (i.e., the balance of interests) of registered persons (e.g., clients, suppliers). In these actions our legitimate interests are the following:
    • Do cost-effective and appropriate business.
    • Improve and sell our services as well as maintain good relationship with our clients including through the use of customer feedback.
    • Receive a fee for the services supplied.
    • Ensure clients with support and fast complaint review procedure.
    • Ensure direct marketing to our current clients.


We may disclose your personal information to other members of our group of companies.

We may also disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Baltic Media or substantially all of its assets are acquired by a third party, in which case personal data held by Baltic Media about its customers will be one of the transferred assets.

If we are under a duty to disclose your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Baltic Media, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


This privacy policy may be amended from time to time and amendments published on our websites. The said amendments may be required as our services evolve or due to amendments to the respective laws.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us at [email protected] or at:

Baltic Media®
Elizabetes iela 11, Office No. 1
LV-1010 Rīga Latvia/Lettonie

© Baltic Media