ISO Certified Language Service Provider with 25 Years of Experience

New Service – Over-Phone Interpreting

Considering our Customer needs and increase in the demand for interpreting services, Baltic Media Ltd offers its clients a new high-quality service – over-phone interpreting in more than 150 language combinations.
 
How does it work?
 
Customer contacts our Project Manager and agrees on the time and language combination of the service, as well as provides information regarding the subject matter of the conversation and other specific information.
 
At a fixed time, Customer’s representatives and the Interpreter shall ring in our system and interpreting can start. The process is exactly the same as in case of consecutive interpreting – the interpreter translates the fragments of a conversation in a consecutive manner and provides communication between people who do not share a common language. This technique of interpreting in widely used in interviews, discussion of agreement, obtaining information in foreign countries and other business transactions.  
 
Is it necessary to rent specific conference equipment?
 
No, interpreting takes places via the most ordinary fixed-line telephone or mobile phone.
 
Confidentiality
 
Baltic Media Ltd has signed confidentiality agreements with all of our suppliers on withholding information from any third parties, moreover a unique access code is generated for each conference, which is only known to the Interpreter and Customer’s representatives. That eliminates any unauthorized wiretapping of the conversation.
 
Can several people participate in the conversation?
 
The greatest advantage of this system is that unlimited number of people can join the conference. However, in such cases it is important to keep in mind that there is only one Interpreter and he/she can only translate the speech of one person at a time.
 
Are there any limitations to the duration of the conversation?
 
No, however, if the duration of the conversation is planned to exceed one hour and a half, we ask you to inform our Project Manager about that in advance in order for us to involve another Interpreter in case it is necessary to take over the interpreting. 
 
Is it expensive?
 
The costs are directly dependent upon the language combination for the interpreting as well as complexity of the text. Our Project Manager will inform you about the exact costs of the service however, the costs are definitely about two times lower than hiring an Interpreter on the spot.
 
Additional information can be obtained by calling (371) 67 224 328  or by sending a request to[email protected], and we will provide all the necessary information within an hour.
 

© Baltic Media Ltd. 

Some of our clients