| Baltic Media Ltd

We have introduced the unit and price calculation system based on the number of words in a source document. Such system enables us to fix the exact final price upon the receipt of the order.

Additional offer for regular customers:

• 10% discount if the number of words per month /per language exceeds 20,000.
• Regular customers get 50% surcharge for express service delivered within 24 hours(others pay 100%).
• You may choose to receive terminology database as a bonus.
• You do not need to pay additional 10%-50% if you send us files in MS Word exclusively since translation from other types of files and hard copy translations cost 10%-50% more.

We offer translation local check free of charge: Such cooperation includes the following activities:

1. We translate by means of translation programs Trados or SDLX and create translation memory files (TM).
2. For checking purposes we send you or your agency abroad the translated MS Word files.
3.  We get back files with corrections, amendments etc, in a form of track changes from you or your office abroad.
4. Baltic Media makes changes in the files of MS Word and TM in order to ensure consistent terminology in the future.
5. Finished Word files are delivered to the customer.
6. For the next translation we use the TM from our database thus giving assurance of consistent customer-approved terminology and style.

1. We have introduced and we work in accordance with ISO 9001:2000 Quality Management System thus we have improved the project coordination and supplier selection procedure. Baltic Media has its own translator testing system. Criteria: linguistic education, at least 3 years of experience in translation, references from other clients, test translation.
2. Our translators do translations ONLY into their native language and reside in the country where this language is either the official language or the language prevalent in social situations.
3. Each translation goes through three stages: translation, editing and proof-reading.
4. Supplier database contains names of more than 800 translators, language and graphic design specialists.
5. Translators work with translation programs Trados or SDLX which ensure consistent terminology.
6. Data safety, storage and confidentiality are our responsibilities. Server storage for finished translations. If you lose your translation, we will find it in our electronic archives.
7. Educated, competent and service oriented project managers who constantly improve their qualifications in multilingual project management.
8. Insurance of civil liability against possible translation mistakes – insurance company will compensate the loss caused to the client. Such cases cannot be found during 19 years of the Baltic Media operation history. However, it serves as an additional guarantee for the client.
9. We work globally and have 19 years of international work experience since we have our customers and translators in all continents.
10. Additional services: layout design for translations, print original preparation. When handing in the copy for translation, you may choose to receive the layout ready to print. Layout design service (DTP – Desktop Publishing) is provided for additional pay, which will be cheaper than in advertising companies.

P.S. Additional information should be requested on consecutive and simultaneous interpreting as well as language courses.

© Baltic Media Ltd